Turn Pendo data into product decisions

You can see what users are doing and saying. Samepage shows you what it means—and what to change next.

Connect Pendo to Samepage and continuously analyze product usage, feedback, and in-app behavior to surface patterns, explain trends, and generate actionable product insights.

Built for teams that want more than dashboards

If you’re using Pendo, you already have:

Feature usage, in-app analytics, NPS responses, user feedback, guides, and engagement data.

But turning that into clear product direction still requires:

• Manual analysis

• Cross-referencing data sources

• Interpreting trends

Samepage is built for product teams who want answers without constant digging.

The problem with Pendo today

Pendo gives you visibility. It doesn’t give you synthesis.

So teams run into this:

• Feature usage is clear, but user intent isn’t

• Feedback is collected, but hard to aggregate

• Trends exist, but require manual interpretation

• Insights stay in dashboards instead of driving decisions

You know what’s happening—but not always why.

What Samepage does differently

Samepage treats Pendo as a combined behavioral + feedback signal layer—not just analytics.

Instead of manually analyzing dashboards and responses, you define Signals that continuously analyze your data.

You can ask:

• “What features are being used—and where are users struggling?”

• “What themes show up in NPS responses?”

• “What feedback correlates with churn risk?”

Samepage connects usage and feedback data—and turns them into structured insights and recommendations.

How it works

1. Connect Pendo
   Samepage ingests usage data, feedback, and engagement signals.

2. Create a Signal
   Use Pendo as a data source and define what to analyze, like:
   “Analyze NPS responses and feature usage to identify product issues.”

3. Run continuous analysis
   Signals update as new data comes in.

4. Get structured outputs
   Instead of raw dashboards, you get patterns, explanations, and suggested actions.

Key use cases

1. Understand how feature usage connects to feedback
Analyze usage data alongside NPS responses.
Example output:
“Users who interact with Feature X have high usage but low satisfaction scores—indicates usability issues.”

2. Identify friction in key user flows
Analyze behavioral patterns and drop-offs.
Example:
“Users frequently exit during onboarding step 3—correlates with low activation rates.”

3. Extract themes from customer feedback at scale
Analyze qualitative responses.
Example:
“Top complaint in NPS responses: ‘reporting is too limited,’ mentioned in 28% of responses.”

4. Track how product experience evolves over time
Monitor trends across usage and feedback.
Example:
“Engagement with Feature Y increased after release, but negative feedback also increased.”

5. Turn product experience data into decisions
Generate recommendations based on patterns.
Example:
“High usage + negative sentiment suggests prioritizing usability improvements over new features.”

Before vs After

Before Samepage
You review dashboards, read feedback, and try to connect the dots manually. Insights depend on time, effort, and interpretation.

After Samepage
Signals continuously explain what’s happening across product usage and feedback—what changed, why it matters, and what to do next.

What Pendo data Signals can analyze

Samepage works directly on your Pendo data, including:

• Feature usage and engagement data

• User behavior and interaction patterns

• NPS responses and qualitative feedback

• In-app guides and engagement metrics

• Trends across user segments

No manual analysis or exports required.

Why not just use Pendo alone?

Pendo is powerful—but still requires manual interpretation.

• You have to analyze dashboards

• You have to aggregate feedback

• You have to connect insights to decisions

Pendo shows you data. It doesn’t reason across it.

Samepage sits on top of Pendo and answers:

“What are users actually experiencing—and what should we change?”

Pendo integration for product experience and customer feedback analysis

If you’re trying to get more value from Pendo—whether that’s analyzing feature usage, understanding user feedback, or improving product experience—Samepage gives you a system that goes beyond dashboards.

Instead of manually digging through analytics and feedback, you can define exactly what you want to learn from your data and let Signals surface it continuously.

This is especially valuable for product teams that want to connect behavior and feedback without adding more analysis overhead.

Turn product experience into product decisions

Connect Pendo to Samepage and define your first Signal in minutes.

Stop reading dashboards. Start getting answers.